At elle tongs, we are committed to delivering your orders quickly and reliably. Please review our shipping policy below to understand how we process and deliver your purchases.

Shipping Methods

• We currently deliver through trusted courier partners to ensure your products reach you safely.

• Standard shipping timelines vary depending on your location, but most orders are delivered within 3–7 business days.

Shipping Charges

• Shipping charges (if any) will be displayed at checkout before you confirm your order.

• Occasionally, we may offer free shipping promotions on selected products or order values.

Order Processing

• All orders are processed within 1–2 business days after being placed.

• You will receive an order confirmation via email once your order has been successfully submitted.

Payment Method

• We only accept Cash on Delivery (COD).

• No other payment methods (such as credit/debit cards, UPI, or online transfers) are accepted at this time.

• Please ensure you have the exact amount ready at the time of delivery, as delivery personnel may not carry change.

Delivery Issues

• If your package is delayed, lost, or damaged during shipping, please contact us immediately at [email protected].

• We will work with our courier partners to resolve the issue as quickly as possible.

Contact Us

For any questions about shipping, delivery timelines, or payment options, please reach out to us at:
📧 [email protected]