At elle tongs, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you interact with our website or place an order, we may collect the following information:

• Personal Information: Name, delivery address, phone number, and email address (for order confirmation and communication).

• Order Details: Products purchased, shipping preferences, and related information.

• Communication Data: Any messages or inquiries you send to us via email ([email protected]).

👉 Note: Since we only accept Cash on Delivery (COD), we do not collect or store any payment card, banking, or online transaction details.

How We Use Your Information

We use the information collected to:

• Process and deliver your orders.

• Provide order updates, shipping confirmations, and customer support.

• Improve our website, services, and product offerings.

• Send important service-related communications (not marketing spam, unless you subscribe).

Sharing of Information

• We do not sell, rent, or trade your personal information to third parties.

• Your information may only be shared with trusted courier/logistics partners for delivery purposes.

• We may disclose information if required by law or legal authorities.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or misuse.

Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Request deletion of your data, subject to legal or operational requirements.

Cookies & Tracking

Our website may use cookies to improve user experience and analyze site performance. You can disable cookies through your browser settings, but some features of the site may not function properly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 [email protected]